LN Services Manual

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Service & Workflow Management ​

Services are the catalog of filings LN Services offers (Company Registration, Trademark, FSSAI, etc.) with their price and required documents. Each service can optionally have a Workflow — the ordered steps and checklist a case moves through.

Services ​

What it's for ​

Define what you sell: name, type, price, expected duration, the documents you'll need from the client, and the process steps shown to staff.

Service Management

Steps: add a service ​

  1. Click ① Add Service.
  2. Fill in Name, Type, Description, Price, Duration.
  3. Add each required document and process step using the dynamic Documents Required / Process Steps lists.
  4. Save.

Steps: edit, delete, or design a workflow ​

Each row has three icon buttons: the checklist icon opens the Workflow Builder for that service, the pencil opens the same Add/Edit dialog pre-filled, and the trash deletes it after a confirmation.

Technical Notes

GET /api/admin/services, POST /api/admin/services, PUT /api/admin/services/:id, DELETE /api/admin/services/:id.

Workflow Builder ​

What it's for ​

Design the actual stage-by-stage process a case follows once a client is enrolled in a service — e.g. "Document Collection → Filing → Government Review → Certificate Issued" — each stage with its own checklist items and required documents.

Workflow Builder

Steps ​

  1. Name the workflow and give it an optional description.
  2. Click Add Step for each stage; give it a title, expected duration, and description.
  3. Inside a step, use Add Item for checklist entries (optionally marked required) and Add Document for documents needed at that stage.
  4. Reorder steps with the up/down arrows.
  5. Click Create Workflow (or Save Changes if editing an existing one) to link it to the service. Unlink Workflow removes the link without deleting the template.
Technical Notes

GET /api/admin/services/:id to load context, PUT /api/admin/services/:id to set/clear the service's defaultWorkflowTemplateId. The actual template CRUD (GET/POST/PUT /api/admin/workflow-templates) lives in a separate workflowService.ts on the frontend, not adminService.ts — worth knowing if you're tracing this in code. Once a case is created against a service, its checklist progress is tracked per-case, independent of later edits to the template.